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Craven County Child Support Enforcement
Craven County Child Support Enforcement
Craven County Child Support Enforcement
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Craven County Child Support Enforcement

Locating Non-Custodial Parents

What is Location?

The whereabouts of the non-custodial parent must be known to establish paternity or enforce a child support order.

All applications for services are entered in the child support system within 24 hours of receipt by the child support office. If the whereabouts of the non-custodial parent are not known, the system automatically searches for the non-custodial parent, using his or her social security number and date of birth through interface programs with other state systems such as employment security, motor vehicle, and driver's license. As soon as the system has a verified address or employer, a caseworker is notified and court action is initiated. If location is initially unsuccessful, a federal system and a network involving other states are then used. Locating the non-custodial parent can be a lengthy process, especially if the non-custodial parent is not employed.

Information Required

To help the child support office locate an absent parent, provide the following information (if known) to your caseworker:

  • The absent parent's social security number. You may be able to find this by reviewing old pay stubs, income tax returns, loan applications, checking or savings accounts, health insurance records, or military records.
  • The absent parent's address
  • The absent parent's date of birth
  • The absent parent's employers' name and phone number
  • A photograph or physical description of the absent parent
  • Names of friends and relatives of the non-custodial parent and organizations to which he/she may belong

Estimated Timeframe

The amount of time it takes to locate an individual varies with each case. The more information you are able to provide concerning the absent parent's whereabouts, the faster the Craven Child Support Enforcement Agency will be able to locate the non-custodial parent.


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